LichtWesen der Hersteller
Welcome to LichtWesen® AG

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Data protection

Welcome to our online shop. It is very important for us to protect your rights. This is why we want to make it clear exactly how we use your personal data in our online shop.

Collection, processing and use of personal data

It is possible to visit our shop without entering any personal data. We only store access data without personal identification, such as the name of your internet provider, the page which led you to our page, or the name of any requested file. This data is evaluated exclusively for the purpose of improving our services and cannot be traced back to you. We only collect personal data if you willingly provide it for the purpose of ordering goods, creating a customer account, or subscribing to our newsletter. The only use of this data which occurs without your express consent is for the purpose of fulfilling and processing your order. When the contract has been fully processed and the purchase price paid in full, your data will be blocked to prevent further use. After expiry of the relevant statutory retention periods relating to tax and commercial law, your data will be deleted unless you have expressly consented to its further use. Where you have subscribed to our newsletter we will use your e-mail address for our own advertising purposes until we receive your cancellation request – which is possible at any time.

Your data is stored on servers located in Canada. The level of data protection there is comparable with that in the EU. Additional processing of your data takes place on servers located in the USA. The USA does not have a data privacy level that is recognized as being congruent to that in the European Union. However, our partner company in the USA participates in the Safe Harbor program which guarantees you an appropriate level of data protection.

Use of cookies

We use cookies on various webpages in order to make our website more attractive to visitors and to enable the use of certain functionality. Cookies are small text files that are placed on your computer for the purpose of ensuring smooth progress during your visit to our online shop, for example. Most of the cookies we use are deleted from your hard drive when you close your browser software (session cookies). Other cookies remain on your computer and enable us to recognise your computer on your next visit (persistent cookies). These cookies mean that you can be welcomed using your username and record details that might be needed in future, so you do not need to enter them again and again (passwords, order details etc.). On our website cookies are used only by us and not by third parties.

Recording usage profiles using pseudonyms for web analysis

On this website we use Google Analytics.  The data collected enables usage profiles to be compiled using pseudonyms. These profiles are only used to analyse visitor behaviour, which in turn enables us to improve the design of our online offer.

Cookies may be used for this purpose, too. The pseudonym-identified usage profiles compiled from this analysis are not correlated with information which could identify the person behind an individual pseudonym unless you have given your express permission for this correlation. You can withdraw your consent to this data collection at any time. Simply send an e-mail to: info@lichtwesen.com

Forwarding personal data

Your data will be forwarded to the shipping company contracted to carry out delivery to the extent necessary for the delivery of goods. We will forward your payment details to the financial institution contracted to process payments.

Data security

If we send your data via the internet this always take place with a modern level of encryption. We secure our website pursuant to § 9 BDSG (German Data Protection Act) by employing appropriate technical and organisational measures. For example, access to your customer account is only possible by entering your personal password. In order to guarantee the performance of these technical and organisational measures, we ask you to always treat your access information confidentially and to close your browser window as soon as you leave our online shop.

Repetition of declarations of consent

You have expressly declared your consent to the following measures. We have recorded these and pursuant to the German Telemedia Act we are obliged to make the contents of these declarations available to you upon demand. At any time you can withdraw any consent you have previously agreed to, with future effect.

Permission to be sent e-mail advertising

At any time you can withdraw your consent to be sent e-mail advertising with future effect.

Right to information

In accordance with the German Federal Data Protection Act, you have a right to be provided with information free of charge relating to data stored relating to your person and, where applicable, a right to have this data corrected, blocked or erased.

Contact person for data protection

Should you have any questions relating to the protection of your data, please send them to our team via the following e-mail address: info@lichtwesen.com.