This is how we deliver
We deliver to DHL packing stations and to your desired delivery address (except Switzerland).
For orders to Switzerland, please contact our local wholesaler:
phone 0041-44-466 9664
The goods are delivered within Germany, unless otherwise stated in the offer, within 1-4 working days, after the transfer order has been handed over to your bank. In case of payment in advance, credit card or PayPal, the delivery will take place within 1-4 working days after delivery of the order confirmation, unless otherwise stated in the offer. For deliveries to other countries the delivery times may differ.
- Within Germany: 1-4 working days
- To other EU-countries: 3-10 working days
- To non-EU-countries: On request. Please contact us, click here for our contact form.
Delivery charges and shipping costs
All prices include VAT plus shipping costs. We charge shipping costs:
for deliveries within Germany (consumer and therapists):
- € 3.50 for an order value up to € 70.00.
- From € 70 the shipping is free.
for deliveries within Germany (resellers):
- € 5.60 (net) / € 6.66 (gross).
- From € 500 the shipping is free.
for deliveries to other EU-countries:
- € 9.90 for parcels up to 1 kg.
- For heavier parcels we charge € 16.00 up to 3 kg and € 18.00 from 3 kg.
for deliveries to non-EU-countries:
- On request. Please contact us, click here for our contact form.
on import sales tax (german): http://auskunft.ezt-online.de/ezto/Welcome.do,
especially for Switzerland: http://xtares.admin.ch/tares/login/loginFormFiller.do