Shipping

This is how we deliver

We deliver to DHL packing stations and to your desired delivery address (except Switzerland).
For orders to Switzerland, please contact our local wholesaler:

Dessauer
Räffelstraße 32
8045 Zürich
phone 0041-44-466 9664
E-Mail: dessauer@dessauer.ch
Homepage: www.dessauer.ch

The goods are delivered within Germany, unless otherwise stated in the offer, within 1-4 working days, after the transfer order has been handed over to your bank. In case of payment in advance, credit card or PayPal, the delivery will take place within 1-4 working days after delivery of the order confirmation, unless otherwise stated in the offer. For deliveries to other countries the delivery times may differ.

Delivery time:

  • Within Germany: 1-4 working days
  • To other EU-countries: 3-10 working days
  • To non-EU-countries: On request. Please contact us, click here for our contact form.

 

Delivery charges and shipping costs

All prices include VAT plus shipping costs. We charge shipping costs:

for deliveries within Germany (consumer and therapists): 

  • € 3.50 for an order value up to € 70.00.
  • From € 70 the shipping is free.

for deliveries within Germany (resellers):

  • € 5.60 (net) / € 6.66 (gross). 
  • From € 500 the shipping is free. 

for deliveries to other EU-countries:

  • € 9.90 for parcels up to 1 kg.
  • For heavier parcels we charge € 16.00 up to 3 kg and € 18.00 from 3 kg.

for deliveries to non-EU-countries:  

 

Further information:
https://ec.europa.eu/taxation_customs/business/calculation-customs-duties_en,
on import sales tax (german): http://auskunft.ezt-online.de/ezto/Welcome.do, 
especially for Switzerland: http://xtares.admin.ch/tares/login/loginFormFiller.do

 

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