Cancellation Policy

Cancellation Rights

You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods .
In order to exercise your cancellation right, you must inform us (LichtWesen AG, Pestalozzistr. 1, 64319 Pfungstadt, Telephone: +49 (0) 6157 1502-0 Fax: +49 (0) 6157-150222, E-mail: by means of a clear explanation (e.g. a letter sent by post, fax or e-mail) about your decision to cancel this contract. You can do this using the sample cancellation form attached but this is not compulsory. To keep the cancellation deadline it is sufficient to send the notification of cancellation before the end of the cancellation deadline.

Cancellation Consequences

If you cancel this contract we shall repay to you all payments that we have received from you, including delivery costs (with the exception of the additional costs that arise from you selecting a different type of delivery than that offered by us as the cheapest standard delivery method), promptly and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment we shall use the same payment method you used for the original transaction, unless something different is expressly agreed with you; in any case, no charges will be levied against you for this repayment. We can delay the repayment until we have received the goods back from you or until you have given proof that you have sent back the goods, whichever is sooner.
You must return or surrender the goods to us promptly and in all cases at the latest within fourteen days from the day on which you The period is maintained by sending us the goods before the end of the fourteen day period.
You bear the direct costs of returning the goods.
You must pay for any loss of value to the goods only when this loss of value can be attributed to handling that is more than necessary for testing the characteristics, qualities and functions of the goods.

End of Cancellation Policy

There is no cancellation right for the delivery of goods that are unsuitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery. The right to cancellation does not apply to contracts concerning the delivery of audio recordings, video recordings or computer software that is delivered in sealed packaging, if this packaging has been opened or its seal has been removed after delivery.

You can use the following Cancellation Form to declare your cancellation.

Template Cancellation Form

(If you wish to cancel the contract, please complete this form and return it to us.)

To LichtWesen AG, Pestalozzistr.1, 64319 Pfungstadt, Fax: +49 (0) 6157-150222, E-mail:
I/We (*) hereby cancel the contract concluded by me/us (*) regarding the purchase of the following
goods (*) the performance of the following services (*)
ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (for paper notification)
(*) Delete as appropriate.